7 things we do better
7 things we do better
As a valued customer, you already know the benefits you get from our services. Why not tell other businesses how we can help them:
You’ll Get A Live Technician On The Phone When You Call – Guaranteed
Our industry experts are immediately available by phone for support and consultation. The AKA Comp Help Desk Service gives you unlimited local, live phone access to experienced and certified technicians and a 1-hour guaranteed response time.
Experienced, Certified, and All-Inclusive
The AKA Comp Managed Services plan includes unlimited access to our team of Microsoft Certified technicians who solve problems correctly the first time and save you time and money.
We Manage and Maintain ALL of Your IT Vendor Services
We organize, maintain, and manage all third party resources and relationships with your other technology vendors so you won’t have to spend YOUR time on hold and troubleshooting IT issues.
We Are Big Enough To Handle Any Computer Project, and Small Enough To Give You The Attention You Deserve
Our clients tell us that working with friendly, polite, and good-humored engineers is as important as the skills and service they provide. Having frequent communication and close relationships means your entire team will be more productive, and having happy staff will ultimately lead to happy clients.
We Know How to Use Technology to Make Small Businesses More Profitable and Productive
Most other IT companies don’t have enough experience working with small and mid-size businesses to make the RIGHT recommendations for your business. We have saved our clients thousands of dollars with better suited vendors, software applications and services that saved money and improved productivity.
We Won’t Nickel and Dime You!
Put an end to paying for problems that weren’t fixed the first time. Sign up with AKA Comp to receive proactive technology support for a fixed monthly fee. Let us take the risk and manage your computers, servers and other network devices for the same monthly price we promise. On time and on budget – Guaranteed.
We Understand HIPAA/HITECH and Security to Keep You Compliant
The AKA Comp Managed Services team understands the importance of data security and HITECH/HIPAA compliance to keep our clients protected. We manage important security patches, e-mail and data encryptions, backups, disaster recovery planning and keep up with important HITECH changes.