Email Support

support@akacomp.com

Phone Support

773.733.4394

Submit a Ticket

Submit a Ticket

Online Support

www.fastsupport.com

Are you looking for a comprehensive IT solutions provider in the Chicagoland area because your network is running slow and IT problems have become a daily norm?!

  • We specialize in Highly - Responsive IT Support, Consulting and Fixed IT Support .
  • We see technology as just a tool to achieve goals faster.
  • Why should you let the frustrations about a tool slow you down.
Get one of us on the phone right away

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7 Things We Do Better

 

You’ll Get A Live Technician On The Phone When You Call – Guaranteed

Our industry experts are immediately available by phone for support and consultation. The AKA Comp Help Desk Service gives you unlimited local, live phone access to experienced and certified technicians and a 1-hour guaranteed response time.

 

Experienced, Certified, and All-Inclusive

The AKA Comp Managed Services plan includes unlimited access to our team of Microsoft Certified technicians who solve problems correctly the first time and save you time and money.

 

We Manage and Maintain ALL of Your IT Vendor Services

We organize, maintain, and manage all third party resources and relationships with your other technology vendors so you won’t have to spend YOUR time on hold and troubleshooting IT issues.

 

We Are Big Enough To Handle Any Computer Project, and Small Enough To Give You The Attention You Deserve

Our clients tell us that working with friendly, polite, and good-humored engineers is as important as the skills and service they provide. Having frequent communication and close relationships means your entire team will be more productive, and having happy staff will ultimately lead to happy clients.

 

We Know How to Use Technology to Make Small Businesses More Profitable and Productive

Most other IT companies don’t have enough experience working with small and mid-size businesses to make the RIGHT recommendations for your business. We have saved our clients thousands of dollars with better suited vendors, software applications and services that saved money and improved productivity.

 

We Won’t Nickel and Dime You!

Put an end to paying for problems that weren’t fixed the first time. Sign up with AKA Comp to receive proactive technology support for a fixed monthly fee. Let us take the risk and manage your computers, servers and other network devices for the same monthly price we promise. On time and on budget – Guaranteed.

 

We Understand HIPAA/HITECH and Security to Keep You Compliant

The AKA Comp Managed Services team understands the importance of data security and HITECH/HIPAA compliance to keep our clients protected. We manage important security patches, e-mail and data encryptions, backups, disaster recovery planning and keep up with important HITECH changes.

What our client say?

AKA team is very pleasant to work with and we had quick turnaround on our project even though we had issues with the vendor on our side. Your teams flexibility in working with our systems and PowerSchool to find alternate solutions and work through the many deficiencies in the reporting platform was noteworthy.

Mike Mortensen, Tech Director Bellarmine College Preparatory, San Jose, CA
AKA technicians never told us that’s not our job. They always would look into something for us and get us the necessary information or procedures that we would have to follow. I am specifically referring to our student information system. They were keen on meeting on a regular basis to create a technology plan for the school.They really have been the best company we have worked with both past and present.

 Mary Kay Ramirez.St. Francis de Sales High School, Chicago, IL
We have had any number of network outages because of storms and other problems; AKA was there to get us back up with a minimum loss of down time. AKA is available to us in any number of ways. We have no problems get them on the line when we really need them. They provide expert professional services at a reasonable cost. I really like the responsiveness to immediate problems and the accessibility.

Charlie H Martin, Technology Director North Lawndale College Prep, Chicago, IL
We have enjoyed the general responsiveness and attentiveness to all issues presented. I have never felt weird calling about any issues nor did we get a sense that our issue was not important. We have enjoyed being able to rely on AKA for a variety of services, each bringing to light more effective ways of managing and monitoring said services. One of the most noticeable changes has been our technology restructure — being able to have everything in the cloud, OneDrive, and connected via Office 365 has been a remarkable change since partnering with AKA.

Sebastien Beaudet, Director of Communications Institute for Clinical Social Work, Chicago, IL
By hiring AKA Comp, we knew we have hired the right team to do the job well. Most underlining things of our experience with AKA Comp is the Quality of service they provide and that we have a professional technology provider that we can depend on. All in all, it helps when you deal with people that knows what they are doing, so they can be a real asset when you need an extra help.

Molham Kattaieh, Tech Director Universal School, Bridgeview, IL